We will not share your email address or information with any unauthorized third party! Period!

FAQs

Protecting the Privacy of Our Customers

Perhaps nothing is more important than safeguarding your financial information. We recognize the sensitive nature of this information, and take every precaution to ensure your privacy. When you entrust us with your financial information, you can be certain it will be used only in an appropriate manner.

This policy statement is designed to explain what type of information we collects, how it is used, and with whom and under what circumstances it will be shared.

What Information Do We Collect?

For loan applications and new account forms, information regarding your financial status such as employment, income, monthly expenses and assets generally comes directly from you voluntarily, in person, by mail, or through our web site.

For credit and repayment history, we utilizes third party sources such as credit bureaus and other creditors. We also obtain demographic and household information from specialized database information firms.

We also maintain information about your transactions with us including account balances, securities holdings, repayment history and other information.

How Do We Use This Information?

Primarily, the collected information is used to perform basic real estate & mortgage banking business functions and to provide superior customer service. The information also allows us to offer specific products and services that you tell us will be the most useful to you.

Who Has Access To This Information?

The Owner and I have access to the information as we need to perform our jobs. No one else sees this information unless it is direct regards to your Home or Home Loan Search and only with your approval. We  maintain strict internal policies against unauthorized disclosure or use of customer information.

In addition, there are certain federal and state statutes that require disclosure of information about our customers. For example, if a customer is involved in litigation with a third party, a court may order us to disclose information to a court or another litigant. In such circumstances, only the specific information required by law, subpoena or court order will be disclosed.

Use of Our Internet Web Site

The personal information you provide to us over the Internet allows us to respond quickly to your questions about our available products and services. We will also use this information to furnish you with information and suggestions about other products and services we believe may be of interest and benefit to you.

Our internal security standards safeguard your personal information submitted by computer in several ways. Encryption helps protect your private data from interception by a third party. We have also installed pass codes and other safety features to ensure the information you provide us on the Internet is safe and secure.

When you visit our site, we may also collect and store information about your visit on an anonymous, aggregate basis. This information may include the time and length of your visit, the pages you look at on our sites, and the site you visited just before coming to ours. We may also record the name of your Internet service provider. We use this information only to measure site activity and to develop ideas for improving our sites.

A Word About "Cookies"

To enhance customer service, We will occasionally use a "cookie" on our Internet web site. A cookie is a piece of information that a web server can store on your PC and retrieve later.

There are several beneficial reasons for using cookies. One reason is to give you the opportunity to enter your personal information, like your password, just one time. That way, you don’t have to enter the information each time you access our site. Cookies do not contain any information that will enable anyone to contact you via telephone, e-mail or regular mail.

Links to Privacy-Related Web Sites

If you would like to learn more about privacy issues, you may wish to visit the Federal Trade Commission’s web site at:

This page includes a listing of links to a variety of sites related to Internet privacy.

Thank You for Using our Site Sponsored by Town & Country Realty & Our Net Branch of United Mortgage Corporation of America

If you have any concerns, please email us.